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Studio policy

Returns and production issues

A fair process for made-to-order goods and verified production defects.

Last updated: August 7, 2026

Made-to-order products

Because products are customized, returns are assessed against the approved specification. Contact us within 48 hours of delivery with clear photographs and the order number so our production team can review the issue.

Reporting a production issue

Because products are customized, returns are assessed against the approved specification. Contact us within 48 hours of delivery with clear photographs and the order number so our production team can review the issue.

Approved artwork and color

Because products are customized, returns are assessed against the approved specification. Contact us within 48 hours of delivery with clear photographs and the order number so our production team can review the issue.

Refund review

Because products are customized, returns are assessed against the approved specification. Contact us within 48 hours of delivery with clear photographs and the order number so our production team can review the issue.

returns | Creative Solutions | Creative Solutions Kuwait